Holiday Messages Friendly FAQ

Have a question? You’re in the right place! Below you’ll find quick, clear answers to the most common questions about how Holiday Messages works—from when texts are sent to how billing and privacy are handled. We designed this service to be simple, fun, and stress-free, so if you’re wondering how something works, chances are the answer is right here.

🎁 Can messages be sent to a child who doesn’t have their own phone?
Absolutely! Many parents have the messages sent to their own phone and simply read them aloud to their child. It turns each daily message into a fun family moment—and most of our customers do it this way!

⏰ When will the messages arrive?
Messages start going out around noon Eastern time each day during your chosen holiday period (for example, December 1–24 for Christmas). Your exact delivery time can vary a bit depending on your cell carrier and service in your area, but they should arrive shortly after that.

🕐 Can I sign up any time?
Totally! You can sign up for any holiday we offer whenever you like. Just keep in mind that if you sign up after the messages have already started for that holiday, you’ll miss the earlier ones.

👤 Do I need to create an account?
Nope! There’s no account, no login, and no password to remember. Once you sign up and pay, you’re all set. We only ask for the basic details we need to send the messages.

💳 What forms of payment do you accept?
We accept all major credit cards through Stripe, one of the most trusted payment processors. Your payment info is handled securely by Stripe—we never store it ourselves.

🎟️ How do I use a promo code?
Using a valid promo code is simple. Enter the valid promo code during the initial sign up process and it will automatically be applied at checkout.

🧑‍💼 Who runs Holidaymsg.com?
Holidaymsg.com is operated by DigiConn, a digital communications company that sends SMS, MMS, and voice messages for businesses and organizations.

🛠️ How are the messages created and delivered?
Never. We only collect the info we need to process your payment and send the messages. Your information is not sold, traded, or shared with third parties.

🔐 Is my personal information sold or shared?
Never. DigiConn (holidaymsg.com) only asks for the information needed to process the transaction and send the messages. We will never give away or sell your information.

🌎 Can I send messages outside the United States?
Unfortunately not at this time. Our messaging partners allow us to send messages only within the U.S..